Lilliput Mix - Zinnia Seeds

This is my first experience with Bucktown Seed. I was very impressed with the variety of items offered in the online catalog, so I placed my first order. However, unfortunately for me, I never received it, even a week past the scheduled arrival date. I contacted customer service to notify them. They did offer to re-ship my original order at no charge, but my window for planting seeds would be long past by the time the order was expected to arrive. Once given that information, there was no further equivocation, and my account was credited for the lost order. Though I can certainly appreciate that while technically it may not have been their responsibility the package was lost in the mail, they nevertheless backed up their company reputation. If you think of the keywords “customer service“, that was how they resolved the situation. They earned 5 stars.