Privacy policy
This Privacy Policy describes how bucktownseed.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, would like more information about our privacy practices, or wish to make a complaint, please contact us by email at support@bucktownseed.com or by mail at:
Bucktown Seed Co.
1355 Old Schuylkill Rd #96
Parker Ford, PA 19465
United States
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to information about an identifiable individual as “Personal Information.”
Device Information
Purpose of collection: To load the Site accurately for you and perform analytics on Site usage so we can improve the Site.
Source of collection: Collected automatically when you access the Site through cookies, log files, web beacons, tags, pixels, and similar technologies.
Disclosure for a business purpose: Shared with our processor, Shopify, and other service providers that help us operate and improve the Site.
Personal Information collected may include:
- Web browser version
- IP address
- Time zone
- Cookie information
- Products and pages viewed
- Search terms
- Information about how you interact with the Site
Order Information
Purpose of collection: To provide products and services, process payments, arrange shipping, provide invoices or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide marketing communications when consistent with the preferences you have shared with us.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with Shopify and service providers that assist with payment processing, fulfillment, shipping, fraud prevention, customer communication, and related services.
Personal Information collected may include:
- Name
- Billing address
- Shipping address
- Payment information
- Email address
- Phone number
- Order details
Customer Support Information
Purpose of collection: To respond to questions, provide customer support, and resolve issues related to orders, products, returns, or account access.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with service providers when necessary to respond to or resolve your request.
Personal Information collected may include:
- Name
- Email address
- Phone number
- Order information
- Messages and attachments you send to us
Sharing Personal Information
We share Personal Information with service providers that help us operate the Site, provide our services, and fulfill our obligations to customers.
For example:
- We use Shopify to power our online store. You can learn more about how Shopify uses Personal Information at:
https://www.shopify.com/legal/privacy - We may share Personal Information with payment processors, shipping carriers, email and marketing providers, analytics providers, fraud-prevention services, and customer-support platforms.
- We may disclose Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or otherwise protect our rights.
Behavioral Advertising
We may use Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to you.
For example:
- We use Google Analytics to better understand how customers use the Site. You can learn more about how Google uses Personal Information at:
https://policies.google.com/privacy - You can opt out of Google Analytics at:
https://tools.google.com/dlpage/gaoptout - We may share information about your use of the Site, purchases, and interactions with advertisements with advertising partners.
- Some of this information may be collected directly or through cookies and similar technologies, depending on your location and consent choices.
For more information about targeted advertising, visit the Network Advertising Initiative at:
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You can manage or opt out of targeted advertising through the following services:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads
- Microsoft Advertising: https://about.ads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out of certain targeted advertising services through the Digital Advertising Alliance at:
https://optout.aboutads.info/
Using Your Personal Information
We use Personal Information to provide our services, including:
- Offering products for sale
- Processing payments
- Shipping and fulfilling orders
- Communicating about your order
- Providing customer support
- Preventing fraud and misuse
- Improving the Site and customer experience
- Sending information about products, services, and offers when permitted
Cookies
A cookie is a small amount of information downloaded to your computer or device when you visit the Site.
We use functional, performance, analytics, advertising, social media, and content-related cookies. Cookies help improve your experience by allowing the Site to remember actions and preferences, such as login information and region selection.
Cookies also help us understand how customers use the Site, including whether a visitor is new or returning.
The amount of time a cookie remains on your device depends on whether it is a session cookie or persistent cookie.
- Session cookies generally remain until you stop browsing.
- Persistent cookies remain until they expire or are deleted.
- Many persistent cookies expire between 30 minutes and two years after being downloaded to your device.
You can control and manage cookies through your browser settings. Blocking or removing cookies may affect your experience, and some parts of the Site may no longer function properly.
Most browsers accept cookies automatically, but you can change those settings through your browser’s Tools, Settings, or Preferences menu.
Additional information about managing cookies is available at:
https://www.allaboutcookies.org
Blocking cookies may not completely prevent information from being shared with advertising partners. To manage certain advertising uses of your information, follow the instructions in the Behavioral Advertising section above.
Do Not Track
Because there is no consistent industry standard for responding to “Do Not Track” browser signals, we do not currently alter our data collection and usage practices when we detect such a signal.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Complaints
If you would like to make a complaint, please contact us by email or mail using the information provided in the Contact section above.